How long does the TRIAGE program take to complete?

TRIAGE is self-paced. Most participants complete it over several weeks, allowing time to reflect and apply concepts within their hospital.

Will this help if I'm new to leadership?

Yes. TRIAGE supports professionals transitioning into leadership as well as those who have led teams for years. The framework helps participants develop a structured approach that applies regardless of prior leadership experience.

Can I apply this in different types of hospitals?

Yes. The leadership challenges addressed in TRIAGE are common across emergency, specialty, and general practice hospitals.

Will I have access after completing it?

Yes. Enrollment includes lifetime access to all modules, tools, and any future updates. Many leaders use TRIAGE™ as an onboarding resource when new supervisory staff join their team.

What is the cost of TRIAGE?

Individual enrollment is $1,200. Team pricing is available for groups of 3 or more: $900 per seat for 3 to 5 seats, $750 per seat for 6 to 15, and $650 per seat for 16 to 30. Groups above 30 seats are custom-quoted. Visit the Team Enrollment page for details.

TRIAGE™ Leadership

Clinical excellence
doesn't make
you a leader.

Q: How is this different from leadership books or podcasts?

TRIAGE is a structured framework with real veterinary scenarios, practical tools, and decision frameworks — not just concepts in isolation.

Q: What will I actually be able to do differently after TRIAGE?

Most graduates report three concrete changes within 30 days. First, clearer conversations — you'll have frameworks for the difficult culture and accountability conversations you've been avoiding. Second, better boundaries — you'll learn to hold accountability without absorbing team stress. Third, intentional culture — instead of reacting to problems, you'll design the culture you actually want. Many hospital leaders also report improved retention and fewer conflict escalations after implementing TRIAGE frameworks. Start with Module 1 free to see if the approach resonates with your leadership style.

Most veterinary professionals are promoted without a single leadership framework. TRIAGE gives you the structure to lead clearly, not just survive the role.

You've been promoted but no one taught you how to hold a team accountable
Conflict gets avoided because you don't have a repeatable way to address it
You're carrying the burden of every operational failure alone

Enroll in TRIAGE →

The TRIAGE™ Framework

Tackling Toxicity

Team culture & behavioral standards

Free Preview

Role Clarity

Ownership, responsibility & expectations

Intentional Leadership

Credibility through consistent behavior

Accountability Without Burnout

Standards, follow-through, and limits

Growth Through Systems

Preventing recurring operational failures

Emotional Intelligence

Leading effectively under pressure

The Structural Problem

Veterinary training is deep.
Leadership training is nonexistent.

Clinical Training

4 years veterinary school

1–3 year internship / residency

Continuing education — required annually

Credentialing, board certification

Mentorship from senior clinicians

Evidence-based protocols for every case type

Leadership Training

No standard curriculum in vet school

No internship for management skills

No CE requirement for leadership

No credentialing for leading a team

Expected to figure it out while working

No protocol for conflict, accountability, or culture

TRIAGE™ closes the gap with six structured frameworks built specifically for veterinary leaders.

Enroll in TRIAGE →

The Leadership Gap

The pattern is
predictable.
The damage isn't.

Veterinary leaders aren't failing because they lack dedication.
They're operating without frameworks for the situations that matter most — conflict, accountability, role confusion, and burnout.

This is not a personal failure. It's a structural gap that most veterinary education never closes.

Difficult conversations get delayed

No framework for how to start them without escalating

Expectations erode quietly

What's tolerated once becomes the new standard

Role boundaries blur

Friction builds when no one knows who owns what

The leader absorbs everything

Every operational failure routes back to one person

Burnout arrives quietly

The leader who was supporting everyone stops asking for help

After TRIAGE™, you'll be able to:

These are not aspirational outcomes. They're documented capabilities with tools, scripts, and frameworks behind each one.

⚡

Resolve conflict with a framework, not instinct

Step into difficult conversations using a repeatable structure, not personal courage every single time.

◎

Make accountability decisions without guilt

Hold standards clearly and consistently, without second-guessing or softening the expectation.

⊕

Design systems that reduce your workload

Build operational structures that solve recurring problems once, instead of repeatedly managing the same fires.

Why TRIAGE™

Built from real
veterinary leadership.

Generic leadership courses teach theory. TRIAGE was built inside veterinary hospitals, from actual leadership breakdowns, not adapted business frameworks. Every tool, script, and framework reflects the real environments you're already navigating.

What matters in leadership training	Typical courses	TRIAGE™
Scenarios from real veterinary floors	✕	✓
Repeatable scripts for difficult conversations	✕	✓
Accountability frameworks (not theory)	✕	✓
Systems-based (not personality-based)	✕	✓
Designed for Specialty, Emergency and GP settings	✕	✓
Lifetime access, including a community leadership forum	✕	✓
Accredited in both the US and New Zealand (15 hrs)	✕	✓

15 hours of accredited continuing education. RACE approved for 15 hours of continuing education credit in jurisdictions that recognize RACE approval (Program #20-1366025). NZVA Accredited CPD 2026 in New Zealand, covering veterinarians, veterinary nurses and allied veterinary professionals.

TRIAGE™ was developed from operational leadership challenges inside real veterinary hospitals, not adapted from generic management training.

Six modules. One operating system.

Each module builds on the last, from addressing immediate team dysfunction through building systems that prevent it from recurring.

Free

Module 1

Tackling Toxicity

Address tension, behavioral patterns, and inconsistent standards before they become culture.

Module 2

Role Clarity & Responsibility

Define ownership and expectations so teams operate without friction or role confusion.

Module 3

Intentional Leadership

Build credibility through consistent, deliberate leadership behavior, not personality.

Module 4

Accountability Without Burnout

Hold standards clearly through upfront expectations, not reactive enforcement.

Module 5

Growth Through Systems

Design structures that solve recurring operational problems once, not repeatedly.

Module 6

Emotional Intelligence & Execution

Lead effectively under pressure, the situations where most leaders revert to instinct.

Module 1 is free. Start there — no credit card, access in minutes. Enroll for the full program when you're ready.

Enroll in TRIAGE Start with Module 1 Free

One system.
Multiple paths in.

Start free with Module 1. Enroll individually or bring your full leadership team at a reduced per-seat rate.

⊕

A single clinician departure costs $100,000-$200,000. TRIAGE individual enrollment is $1,200. If structured leadership prevents one exit, the ROI is not close.

Individual

$1,200 USD

per person · one-time

1 seat — full access to all 6 modules

All 6 TRIAGE™ modules
Leadership simulation labs
Scripts & decision frameworks
Lifetime access + updates
15 hrs CE credit — RACE Approved

Start TRIAGE™ Today →

or $200/month for 6 months · same $1,200 total

Best Value

Small Team

$900 USD

per seat · 3–5 seats

3–5 leaders — cohort learning environment

Everything in Individual
Shared language across your team
Phased rollout support
Lifetime access for new hires
15 hrs CE credit — RACE Approved

Enroll Your Team →

Hospital Team

$750 USD

per seat · 6–15 seats

Full leadership team — hospital-wide implementation

Everything in Small Team
Multi-site pricing available
DSO pricing available on request
Implementation tools included
15 hrs CE credit — RACE Approved

Request Team Pricing →

New Zealand & Australia

Built across New Zealand and the US, not imported. TRIAGE's frameworks were developed in both New Zealand and US emergency hospitals by Dr. Kaelyn Petras, an active emergency medical director who practices in both systems. In New Zealand, TRIAGE is NZVA Accredited CPD for 2026: 15 hours, for veterinarians, veterinary nurses and allied veterinary professionals, and listed on the NZVA CPD calendar. In the US and Canada it is RACE-approved. Australian learners receive the full program and a certificate of completion (check your local board for CPD recognition). Because the US dollar makes this steep locally, NZ and Australian leaders get a regional rate. Email us for your code →

If you're asking, you're in the right place.

What will I actually be able to do differently after TRIAGE™? +

TRIAGE graduates report three consistent shifts: clearer accountability conversations without guilt, faster identification of team dysfunction patterns before they escalate, and less time absorbed by reactive firefighting. You'll have repeatable frameworks , not concepts, for the situations that currently take the most energy.

What is the cost, and how does it compare to doing nothing? +

Individual enrollment: $1,200 USD. Team pricing starts at $900/seat (3–5 seats) and $750/seat (6–15 seats). The cost of a single veterinarian departure is $100,000-$200,000 including recruiting, onboarding, and productivity loss. TRIAGE is priced at less than 4% of that. The math isn't close.

How is this different from leadership books or podcasts? +

Books and podcasts provide concepts. TRIAGE provides tools you can use on your next shift. Every module includes real veterinary scenarios, simulation lab videos, and scripts you can adapt immediately. The goal is not understanding, it's changed behavior.

How long does the program take to complete? +

TRIAGE is self-paced. Most participants move through the six modules sequentially at their own pace in 30–60 minute blocks between shifts. There are no deadlines and no cohort lock-in - you have lifetime access to all modules and updates, including for new hires.

Do I need to be a veterinarian? +

No. TRIAGE is designed for any veterinary professional who influences a team — medical directors, practice managers, lead technicians, and hospital directors. If you're responsible for team performance, the frameworks apply.

Will this work in a GP setting, not just emergency? +

Yes. The leadership patterns TRIAGE addresses — role confusion, accountability gaps, burnout, conflict avoidance — are consistent across emergency, specialty, and general practice environments. The scenarios draw from both.

Is continuing education credit available? +

Yes. TRIAGE is RACE-approved (Program #20-1366025) for 15 hours of non-medical continuing education (CE) credit, for both veterinarians and veterinary nurses/technicians, in the United States and Canada. In New Zealand, TRIAGE is NZVA Accredited CPD for 2026, also 15 hours, covering veterinarians, veterinary nurses and allied veterinary professionals, and listed on the NZVA CPD calendar. Certificates are issued through the LearnWorlds platform on completion.

What if I'm new to leadership? +

TRIAGE was designed specifically for clinicians entering or recently promoted to leadership roles. If you're building systems from scratch, Module 1 (free) is the right starting point — it addresses the most immediate, visible team challenges first.

Clinical excellence
doesn't make
you a leader.

Veterinary training is deep.
Leadership training is nonexistent.

The pattern is
predictable.
The damage isn't.

After TRIAGE™, you'll be able to:

Built from real
veterinary leadership.

Six modules. One operating system.

Does the structure actually hold on shift?

One system.
Multiple paths in.

Dr. Kaelyn Petras, DVM

If you're asking, you're in the right place.

Clinical excellencedoesn't makeyou a leader.

Veterinary training is deep.Leadership training is nonexistent.

The pattern ispredictable.The damage isn't.

After TRIAGE™, you'll be able to:

Built from realveterinary leadership.

Six modules. One operating system.

Does the structure actually hold on shift?

One system.Multiple paths in.

Dr. Kaelyn Petras, DVM

If you're asking, you're in the right place.

Clinical excellence
doesn't make
you a leader.

Veterinary training is deep.
Leadership training is nonexistent.

The pattern is
predictable.
The damage isn't.

Built from real
veterinary leadership.

One system.
Multiple paths in.