Module 1:
Tackling Toxicity
You've seen the patterns: tension that goes unaddressed, standards applied inconsistently, conversations that keep getting delayed. Module 1 gives you a clear, repeatable way to respond, before these patterns become your hospital's culture.
The opening arc of Module 1, taken straight from the paid program.
- The first 3 of Module 1's 7 scenarios: What You Ignore, You Normalize; Toxicity Doesn't Always Look Toxic; Venting Is Not Feedback
- A video lesson and a field guide for each, with micro-scripts and an escalation path for when the pattern continues
- The Culture Stabilization Model, the framework the whole module is built on
- The Leadership Simulation Lab, a branching scenario where you make the calls and see where they lead
- A short leadership diagnostic to benchmark how you respond today
Beyond the preview
Where Module 1 goes from here
The preview covers the first three scenarios. Module 1 continues with four more:
It closes with an application exercise, the Culture Interruption Tracker, and a knowledge check that earns your module certificate. And Module 1 is one of six that together spell TRIAGE.
See the full TRIAGE program →Leadership problems
rarely show up all at once.
The team adapts. But clarity erodes. Expectations shift. What's tolerated quietly becomes the standard.
If you've seen these
patterns, here's
a clear way to respond.
Module 1 is free, self-paced, and built for the real environments you're already navigating. Access in minutes, no credit card, no commitment.
Start the free preview → See the full TRIAGE program →Built by Dr. Kaelyn Petras, DVM, an active emergency medical director with 10+ years leading hospitals and patient-safety efforts.