TRIAGE · Team Enrollment
Give every veterinary leader the same operating system.
TRIAGE gives medical directors, practice managers, nursing leaders and lead clinicians one practical framework for role clarity, accountability, culture, systems and execution under pressure.
For one hospital, a regional leadership group or a multi-site organization. Fully asynchronous; no travel or clinical cover required.
The operating problem
Leadership inconsistency shows up in small moments first.
The issue is rarely a lack of commitment. It is that each leader is relying on a different set of instincts when the pressure rises.
Decisions change by person or shift
People wait for the “right” leader because authority and escalation are not clear enough to act.
Accountability arrives late
Standards are discussed only after frustration has accumulated, making the conversation harder than it needed to be.
Critical standards live in one person
The team functions when a particular leader is present, then drifts when that person steps away.
TRIAGE turns leadership expectations into shared, usable structure.
ARC Vets · Nursing leadership
What three leaders took back to the floor.
Three nursing leaders from the same veterinary hospital describe the parts of TRIAGE they could use in practice.
The toxicity module was highly relatable and gave me more confidence addressing difficult team dynamics. The field guides give me clear steps and practical phrases for challenging conversations.
Each module flows from one to the next and is all so valuable. I have absolutely learnt a lot about myself as a team leader and a human being.
I’ve done other leadership courses, but most aren’t built for veterinary medicine. TRIAGE gave me real-time micro-scripts I can use on the floor.
A practical rollout
Install the system without taking the whole team off the floor.
TRIAGE is fully asynchronous. Each leader studies independently, while one short team debrief turns the material into shared operating decisions.
Set the team up
Confirm names and emails, choose an internal champion, open the dedicated hospital dashboard and use the launch guide to set the completion window.
Build the common language
Leaders complete Modules 1–3: toxicity, role clarity and intentional leadership.
Hold one focused debrief
Use one 30–45 minute meeting to compare patterns, identify friction and agree on the first system to install.
Complete the operating system
Leaders complete Modules 4–6 and the capstone: accountability, systems, and execution under pressure.
Close the loop
Complete certification and CE requirements, review the completion report and choose the next 30-day implementation priority.
What your organization receives
Education, implementation and a structure leaders can keep using.
The curriculum follows the six TRIAGE domains - the same operating spine used throughout the course, field guides and capstone.
The complete program
- Six modules plus capstone
- 35 practical lessons
- Approximately 15 hours total
- Self-paced online delivery
Team implementation
- Organization launch guide
- Week 4 debrief structure
- Dedicated hospital dashboard, updated weekly
- Field guides and implementation tools
- Completion report and 30-day plan
Completion and access
- TRIAGE completion certificate
- 15 hours of RACE-approved CE
- Permanent access to course resources
- Organization-held seats at 16+
Common questions
Before you plan the rollout.
How many seats do we need?
Count every person who makes, communicates or reinforces leadership decisions: owners, medical directors, practice managers, nursing managers and lead clinicians. Pricing is $900 per seat for 3–5, $750 for 6–15 and $650 for 16–30. Ask about a tailored structure for 30+.
What happens when someone leaves?
At 16 seats and above, licenses belong to the organization rather than the individual. A seat can be reassigned when a leader changes. Below 16 seats, access stays with the enrolled individual.
Does everyone have to be online at the same time?
No. The program is fully asynchronous. The recommended rollout adds one 30–45 minute team debrief so leaders can turn course concepts into shared decisions for their hospital or group.
How do we monitor participation?
Each hospital receives a dedicated cohort dashboard, updated weekly, showing enrollment, progress, completion and where follow-up may be needed.
Are all modules available immediately?
No. Each module opens after the preceding module exam is passed. Leaders can study on their own schedule while the organization uses a shared target cadence.
Is TRIAGE eligible for continuing education?
TRIAGE provides 15 hours of RACE-approved CE for veterinarians and veterinary nurses/technicians in the United States and Canada. The program is also listed as NZVA Accredited CPD for 2026.
Can we enroll multiple hospitals?
Yes. Team enrollment can be structured for one hospital, a regional leadership group or multiple sites. Use the form below to describe the organization and approximate seat count.
Can we pay by invoice?
Yes. Team enrollments can be handled by invoice, and quarterly payment plans are available. Add any purchasing requirements to the enrollment request.
Make leadership less dependent on who happens to be in the room.
Tell me who needs the system and what currently changes by leader, shift or location. I’ll recommend the right seat structure and rollout.
Plan a team rolloutTeam Enrollment
Plan your team rollout.
Tell me who needs the system, how many leaders are involved and what is currently changing by person, shift or location. I review every request personally and will recommend the right seat structure and rollout.